Here are the details of our printer:
HP OFFICEJET PRO X576DW MULTIFUNCTION PRINTER #36 #HP
The printer should be visible under the wifi printer settings under network printers. The printer can be also added via this IP address
PRINTER IP ADDRESS
For the printer to function best and/or if your computer does not find the drivers automatically, please use this link to download:
MAC + WINDOWS
DRIVER SELECTION / DOWNLOAD
Otherwise, we also have a USB stick provided for the full driver which may offer additional functionality. To use the USB Stick, just drop us a mail!
MAINTAINANCE | TONER REFILL
The printer will be maintained by AsiaCloud Solutions Pte Ltd. Do inform us if the printer sends a warning signal that the toner is running out so that we can order more. There should be always sufficent toner there - just let us know if you need to change or if it is urgent the artridges are easy to change.
Let us know if there is any issue we can liase with AsiaCloud Solutions Pte Ltd.
For some common issues, it could be best to remove all existing drivers for that printer and do a fresh install using the following link above.
Some examples/solutions of issues:
1. Cannot source for the printer when wanting to print – try reinstalling driver
2. Laptop states that the printer is offline – try reinstalling driver
3. There was a message asking them to use another tray - the manual tray – ensure the paper is A4 Plain by clicking the “advance” or “properties” before clicking the Print button
HP OFFICEJET PRO X576DW MULTIFUNCTION PRINTER
PlusConcept | SPACE™
*Please give us a call at 6591 8850 if the printer gives a notice of low ink (20% cartridge ink remaining). Thanks!
Team Lead|Service Delivery
AsiaCloud Solutions Private Limited
main +65 6206 0088 direct +65 6305 9592 mobile +65 9182 2780 PuiWeng.L@asiacloud.com.sg |